Terms & Conditions

Last updated: September 2026

These Terms and Conditions govern your use of waterdamagerestorationojacksonville.us (the "Site"). By using this Site or calling the phone number listed on it, you agree to these terms.

1. Nature of Our Service

This Site provides a referral and dispatch coordination service. We connect homeowners and property managers in the Jacksonville, FL area with independent, third-party water damage restoration technicians and companies. We are not ourselves the restoration company performing on-site work — we coordinate the initial response, documentation, and dispatch.

2. No Guarantee of Availability

While we aim to provide fast response times, availability of technicians depends on demand, location, and conditions beyond our control (such as widespread storm events). We do not guarantee a specific response time.

3. Service Provider Relationship

The restoration technicians and companies dispatched through this Site operate as independent contractors or independently owned businesses. We are not liable for the quality, timeliness, or outcome of on-site restoration work performed by a dispatched technician. Any agreement for restoration services is between you and the technician or company that performs the work.

4. Pricing & Estimates

Cost information on this Site (including figures in cost guides) is provided for general informational purposes based on industry and regional data, and does not constitute a quote or binding estimate. Actual pricing is determined by the technician or company performing your service, based on an on-site assessment.

5. Insurance Claims

Information provided on this Site regarding insurance coverage, claims, or documentation is general educational information only and is not insurance, legal, or financial advice. Coverage decisions are made solely by your insurance provider based on your specific policy. We recommend reviewing your policy and consulting your insurance agent or a licensed professional for guidance specific to your situation.

6. Phone Calls & Consent

By calling the number listed on this Site, you consent to being connected with a dispatch partner and to call recording for quality and routing purposes, as described in our Privacy Policy.

7. Limitation of Liability

To the fullest extent permitted by law, this Site and its operators are not liable for any damages arising from your use of this Site or from services performed by a dispatched third-party technician, including but not limited to property damage, delays, or dissatisfaction with completed work.

8. Website Content

Content on this Site, including service descriptions, cost guides, and informational articles, is provided for general informational purposes and is reviewed periodically for accuracy, but may not reflect the most current pricing, regulations, or conditions. We are not responsible for decisions made solely on the basis of this content.

9. Intellectual Property

All content, design, and branding on this Site are the property of this Site's operator and may not be copied or reproduced without permission.

10. Changes to These Terms

We may revise these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

12. Contact Us

Questions about these Terms can be directed to us at (904) 663-0696 or via our contact page.